Note: Most support lines listed on this page operate within Greece.

The European Emergency Number (112) and the Missing Children Hotline (116000) are available across European Union member states.

 

 

Emergency

📞 112 – European Emergency Number.

 

Support & Assistance

 

Cybersecurity

📞 11188 – Cyber Crime Division

✉️ ccu@cybercrimeunit.gov.gr

 

Racist Violence

📞 1033 – Hellenic Police Anti-Racist Violence Services.

📞 11414 – Reporting Hotline for Incidents of Racist Violence and Discrimination cases.

📞 10410 – Animal Cruelty Reporting Line (Hellenic Police).

 

Internal Affairs Service of Security Forces – Citizen Complaints Against Police Officers

📞 10301 (24-hour service)

📞 210 8779700

✉️ internalaffairs@yptp.gr

* Receives complaints regarding corruption, bribery, abuse of authority, and other unlawful actions by members of the Security Forces.

 

Violence Against Women

📞 15900 – Support Hotline for Abuse and Violence Against Women.

Psychological and legal support.

✉️ sos15900@isotita.gr

 

Social Assistance

📞 197 – National Centre for Social Solidarity (EKKA)

Immediate support and shelter services.

 

Housing Services

Athens

KYADA – Reception and Solidarity Center of the City of Athens.

Phone: 210 5246515–6

Shelter, hostel, and support services for homeless individuals.

 

Homeless Shelter of the City of Athens

Phone:  210 5246920

Provides temporary overnight accommodation.

 

Thessaloniki

Homeless Shelter of the Municipality of Thessaloniki

Phone: 2310 528811

Provides temporary overnight accommodation for homeless individuals.

 

Trafficking

📞 1109 – Trafficking Hotline

Support for victims of human trafficking

 

LGBTQI+ Support

📞 11528 – Dipla Sou (“By Your Side”)

Support hotline for LGBTQI+ individuals.

 

Suicide Prevention

📞 1018 – Klimaka

Support in cases of crisis or suicidal ideation.

 

Support for Victims of Violence

Diotima

📞 210 3244380

✉️ helpdesk.diotima@gmail.com

 

Support for Migrant and Refugee Women

Melissa Network

📞 210 8218486

✉️ info@melissanetwork.org

 

Support for Refugees & Victims of Trafficking

Greek Council for Refugees

Athens:

✉️ gcr1@gcr.gr

Thessaloniki:

✉️ gcr_thess@gcr.gr

 

Child Protection

📞 116000 – European Hotline for Missing Children.

📞 1056 – The Smile of the Child

Support for children, victims of abuse, and emergency situations.

 

Complaints & Rights

📞 213 1306 600 – Greek Ombudsman

Independent authority for complaints and reports concerning public services, local authorities, public organizations, and human rights issues.

Report submission: gov.gr

 

Employment Issues

📞 1555

Reporting violations of labour legislation (anonymous or named complaints).

 

Consumer Protection

📞 1520

Complaints, reports, and information regarding products and services.

 

Public Transport

OASA (Athens Buses and Trolleybuses):

📞 11185 Passenger Service

Telephone Centre: 210 8200999

E-mail: oasa@oasa.gr

Submission of complaints and reports through the official OASA form.

 

OSY (Buses and Trolleybuses)

E-mail for reports and complaints: epikoinonia@osy.gr

 

Thessaloniki – OSETH (Public Transport)

📞 2314 172233 Passenger Service

E-mail: info@oseth.com.gr

Helpdesk / reports: helpdesk@oseth.com.gr

 

 

 

If any useful helpline has been omitted, please feel free to contact us.